Conditions of use
About the website
Webishopi is shopping website owned and manage by Techbee IT & Designs LLC, Dubai, UAE.
The customer has to be above 18-year-old in order to be a user of the website. The customer has to ensure that the details given during registration and purchase such as individual information, payment information, contact details, delivery address are correct and complete.
If the customer is unable to access webishopi website due to any technical reason from our side, customer has to contact us using the email or phone numbers provided to them via email during the time of order confirmation.
And the customer is also liable to keep their communication devices, mainly mobile phone, live during the given time of product delivery. If the customer is uncontactable during the given time, webishopi reserve the right to cancell the delivery/order.
The Brand Names and all content included in or made available on webishopi.com, such as text, graphics, trademarks, logos, button icons, images, audio clips, digital downloads and data compilations is the property of webishopi or its product suppliers. The compilation of all content included in or made available through webishopi is the exclusive property of webishopi. You may view this website and its contents using your web browser and electronically copy and print hard copies of parts of this website and its contents for personal, non-commercial use. any other use of any part of this website is prohibited.
Webishopi shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if webishopi has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
You agree to indemnify, defend, and hold harmless webishopi, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Webishopi has included various payment methods for the ease of the customer. Hence to comply with policies of our reputed vendors Payment methods will vary for different products. Webishopi reserve the right to cancel the order in case of non-payment by the customer. The customer has to keep a copy of the payment receipt and produce it, if any verification requested by us during the time of product delivery.
We are currently operating in UAE only. International customers should contact us through the given contact details on the Contact Us page, regarding the delivery and product warranty in your region before placing the order.
For normal selling products, which is locally available in UAE, delivery will take 3-5 working days. Some products which need to be ordered will take 30 -60 days based on the delivery policy of the vendor as these products manufactured and shipped from overseas only after the order confirmation.
Webishopi material delivery may vary based on the products availability and transit period and it may delay due to unforeseen circumstances. Webishopi doesn’t promise any definite material delivery date unless the product reach our facility as the products are supplied by the third party.
Delivery person may ask you for your proof of ID at the time of delivery to confirm the product is receiving by the right person.
Customer should not accept the item if the packing is damaged.
The warranty we offer is purely depends of the warranty the product manufacture offers. Normally it’s 1 year for most of the products. But it varies depends upon the product. You can buy extended warranties by paying an additional amount which is required by the manufacturer or its authorized partner.
You can claim the warranty by contacting our customer support number given in the contact details.
You can return a product only within 7 days after you received it, if it is in the following states
- Incorrect product
- Damaged product
Customer should inform webishopi about the above status via email with photograph or video as soon as you received it. Customer should bring the product to our office with all the labels and accessories.
You can’t return a product
- If the product is used
- If the packing is not in good condition as we delivered.
The returned item will be inspected after we receive it by the technical expert. Based on the inspection report webishopi reserve the right to either accept or reject the refund.
Refunds will be done through the original mode of payment. Payment processing fees and delivery charges are nonrefundable.
Intellectual Property Rights
These Terms shall be governed by and construed in accordance with the laws of UAE and any disputes will be decided only by the Dubai court.
How do we collect your personal information?
- When you create an account on our website.
- When you purchase product/services from us.
- When you subscribe to our newsletter.
- When you contact our customer support.
- When you request for a quotation from us.
- When you submit an enquiry using our third party chat services.
What kind of personal information we collect?
- We collect your First Name and Last name
- Your office or home address.
- Your telephone number
- Your email address
- Your username & Password
- Your IP address
Why do we collect your personal information?
- To provide our products information to you.
- To reach you out during the product delivery.
- To verify when we receive your support request.
- To email your subscribed newsletters.
- To process your payments, return and refunds.
- To provide you the support, warranty and other services by the product manufacturer.
We will take reasonable steps to ensure that the personal information that we hold is stored in a secure environment protected from misuse, interference and loss and any unauthorized access, modification or disclosure. Some of the product suppliers required the end user details, so we have to provide your details when you buy such products from our website.